Important!

We’re currently experiencing an issue with one of our upstream network providers, which is impacting some NBN services. Test link Our teams are actively working with the provider to resolve this as quickly as possible. We apologise for the inconvenience and appreciate your patience.

 

Category: Internet
Last updated: Friday, 25 April 2025

Will a technician be required to visit my new address?

If your new address isn’t nbn® ready, then you may need a technician to visit your home to get you connected to the nbn® network. In this case, you or an authorised person over the age of 18, will need to be present during the installation to give the technician external and/or internal access to your premises.

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