Important!

We’re currently experiencing an issue with one of our upstream network providers, which is impacting some NBN services. Test link Our teams are actively working with the provider to resolve this as quickly as possible. We apologise for the inconvenience and appreciate your patience.

 

Category: Billing and Support
Last updated: Tuesday, 27 January 2026

What types of authorised representatives can I add to my account?

If you’re a residential customer, the following types of authorised representatives can be added: 

If you’re a business customer, the following types of authorised representatives can be added: 

Checkout our FAQ on how to add an authorised representative to your account.

Billing and Support FAQs

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