Important!

We’re currently experiencing an issue with one of our upstream network providers, which is impacting some NBN services. Test link Our teams are actively working with the provider to resolve this as quickly as possible. We apologise for the inconvenience and appreciate your patience.

 

Category: CommBank and CommBank Yello
Last updated: Thursday, 24 April 2025

How do I change my details in the More portal?

Only your email address and mobile number can be updated via the More portal. 

 
If you need to change your First and/or Last name, you will need to call 13 66 73.

 
 
To change your email or mobile number in the More portal, follow these steps:
 
  • Log into your More portal.
  • Click on Account (top right corner of the dashboard screen)
  • Click on the Account info option from the dropdown menu.
  • Click Edit (pencil icon) and follow the prompts to update your details.

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