Important!

We’re currently experiencing an issue with one of our upstream network providers, which is impacting some NBN services. Test link Our teams are actively working with the provider to resolve this as quickly as possible. We apologise for the inconvenience and appreciate your patience.

 

Category: Hardware
Last updated: Monday, 10 February 2025

Can you send my modem to a PO Box address?

Unfortunately we can't. Our modems are delivered using Startrack Couriers and they are unable to deliver to a PO Box address.

A signature is required on delivery. If delivery was not possible the courier will usually take your modem to the nearest post office.

Please consider this when placing an order and ensure you do not use a PO Box address for your delivery address.

 

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