Important!

We’re currently experiencing an issue with one of our upstream network providers, which is impacting some NBN services. Test link Our teams are actively working with the provider to resolve this as quickly as possible. We apologise for the inconvenience and appreciate your patience.

 

Category: Billing and Support
Last updated: Tuesday, 30 September 2025

Can I use my bank account for upfront or on-going payments?

You can use your bank account for on-going payment. These can be entered during the sign-up process and they will be used for ongoing payments.
A credit or debit card is required for any upfront payment. Upfront payments would include your first month of nbn® plan fee and any modem charges.

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